Bengal Bit's Privacy Policy

Bengal Bit (referred to herein as "we", "us", or "the Platform") operates an online gaming and Sports Betting service at https://bengalbit.net. We take your privacy seriously and are committed to protecting your personal information.

This Privacy Policy explains what information Bengal Bit collects, why it is collected, how it is used, and under what circumstances it may be shared with third parties. This policy operates in conjunction with our Terms & Conditions.

This policy applies solely to Bengal Bit's own services. We are not responsible for the privacy practices of any third-party links found on our site.

Bengal Bit collects information in two main ways — what you provide directly and what is gathered automatically.

Information you provide directly:

• Full name, date of birth & gender
• Email address & mobile number
• Residential address
• National ID or passport details (for KYC verification)
• Payment details (bKash, Nagad, or Rocket number)
• Messages or complaints submitted to support

Automatically collected information:

• IP Address & Device Type
• Browser and operating system information
• A log of how long you stayed on the site and which pages you visited
• Usage patterns tracked via cookies and tracking pixels
• Transaction history & gaming activity

Bengal Bit uses your information only for specific, legitimate purposes. We never use your data unnecessarily or sell it to third parties.

• Account Management: For registration, login, and profile updates.
• Payment Processing: To confirm deposits and withdrawals.
• KYC Verification: To verify member identity and age.
• Customer Support: To resolve your issues and respond to your queries.
• Security & Fraud Prevention: To detect and flag suspicious activity.
• Legal Compliance: To comply with applicable laws and regulations.
• Promotional Communications: With your consent, to keep you informed about bonuses and offers.
• Service Improvement: To analyse user experience and improve the platform.

Bengal Bit uses cookies and similar technologies on its website. Cookies are small text files stored in your browser that help improve site functionality.

• Essential Cookies: Essential for login sessions, security, and core site functionality.
• Performance Cookies: To understand site load speed and identify any performance issues.
• Functional Cookies: To remember your preferred language and settings.
• Analytics Cookies: To understand which pages are most visited and improve our services accordingly.

You can manage or disable cookies through your browser settings. However, disabling essential cookies may cause certain features of the site to stop working.

Bengal Bit never sells your personal data. However, in certain circumstances, information may be shared with trusted third parties:

• Payment Processors: Payment gateways such as bKash, Nagad, and Rocket — solely to process transactions.
• Identity Verification Services: Approved third parties for the KYC process.
• Technology Service Providers: For server hosting and cloud services — under strict confidentiality agreements.
• Legal Authorities: To government authorities when required by court order or legal obligation.
• Fraud Prevention Agencies: To authorised agencies for the prevention of suspicious activity.

We retain your data only for as long as necessary or as required by law.

• All data is retained for as long as your account remains active.
• Financial transaction records are retained for a minimum of 5 years after account closure, as required by law.
• KYC documents may be retained for up to 3 years after account closure.
• Customer support messages are retained for up to 2 years.
• Once the retention period ends, data is securely deleted or anonymized.

As a Bengal Bit member, you have several important rights regarding your personal data. These are outlined in detail below:

Bengal Bit uses industry-standard security technology to protect your data. Our security framework operates on multiple layers:

• 256-bit SSL/TLS Encryption: All data transfers are encrypted.
• Two-Factor Authentication (2FA): An extra layer of security for your account.
• Firewall & Intrusion Detection: Active monitoring to prevent unauthorised access.
• Regular Security Audits: Regular audits conducted by independent experts.
• Data Backup: Regular backups stored in secure locations.
• Staff Training: All staff receive regular training on data protection.

Bengal Bit's services are exclusively for users aged 18 and above. We never knowingly collect personal information from minors.

• Age verification is carried out at the time of registration.
• Age is re-confirmed during the KYC process.
• If it is found that a minor has created an account, it will be immediately closed and all associated data will be deleted.

If you believe your child has registered on our platform, please contact us at support@bengalbit.net.

Bengal Bit reserves the right to update this Privacy Policy at any time. For significant changes, we will notify you by email or through a notice on the site.

• The date of any change will always be noted at the top of the page.
• Continued use of the site after an update will be considered acceptance of the revised policy.
• For major changes, we will endeavour to provide at least 30 days' advance notice.

For any privacy-related questions or complaints, please get in touch with us:

• Email: support@bengalbit.net
• Live Chat: Chat icon at the bottom right of the site (active 24/7)
• Telegram: @BengalBitSupport